Safe Hands Plans Limited

The Serious Fraud Office is conducting a criminal investigation into a suspected fraud at Safe Hands Plans Limited and its parent company SHP Capital Holdings Limited. The companies operated a pre-paid funeral plan scheme that collapsed in 2022 after failing to secure authorisation from the Financial Conduct Authority.

Approximately 46,000 plan holders had paid toward funeral plans before the company collapsed.

On 11 October 2023, notices were issued compelling stockbrokers and financial institutions to produce information. This followed similar notices to UK banks and other potential witnesses issued at the end of September. Non-compliance with these requests is a criminal offence.

Information for plan holders

The SFO is in the early stages of the investigation and is liaising with the appointed administrators FRP Advisory Trading Ltd. At this time, we ask that plan holders do not contact the SFO directly; we will contact you directly if necessary.

The SFO takes on only the most complex fraud cases. Our investigations involve reviewing large volumes of material and working across overseas jurisdictions; because of this, our cases can take years to complete.

When we have information we can share with you, we will. We ask you are patient with us and revisit this case page for updates on our investigation.

If you have invested in a funeral plan with Safe Hands Plans Ltd and have any questions the administrators can be contacted via –

Website:           www.safehandsplans.co.uk

Email:               [email protected]

Telephone:       0844 257 5562

If you would like information on support services and organisations offering financial advice please see our Victim Information Sheet. If you would like the SFO to refer you directly for support from your local funded victim service, please contact us at [email protected]