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By law, we can only investigate those cases where the Director believes there are grounds to show that serious or complex fraud has taken place.

The SFO does not usually investigate frauds which include:

Tax and excise fraud
Identity fraud
Benefit fraud
Civil matters (eg negligence)
Contractual dispute
Advance fee frauds

CRIMES

Alcohol-related crime
Burglary
Community safety
Domestic violence
Drug-related crime
Public disorder
Gun crime
Hate crime
Internet scams
Organised crime
Robbery
Sexual offences
Vehicle crime
Crimes of violence
Youth crime
Human trafficking

These crimes should be reported to your local police in the first instance.

For further general advice on reporting crime, visit:

Action Fraud

Action Fraud is the UK's national fraud reporting centre.

Action Fraud is a central point of contact to call and get help if you've been a victim of fraud.

This is a new place for you to find out about and report fraud. They can provide information and resources to support you.

http://www.actionfraud.org.uk/victim_support

Action Fraud have an online tool for reporting for reporting fraud:

http://www.actionfraud.org.uk/report_fraud .

Home Office

http://www.homeoffice.gov.uk/crime-victims/victims/reporting-a-crime/?version=2

Illegal immigration

To make a report in relation to illegal immigration visit: http://www.ukba.homeoffice.gov.uk/contact/contactspage/reportillegalimmigrant/

Criminal content of web pages (including images of child abuse worldwide, criminally obscene images and incitement to hatred in UK)

http://www.ceop.gov.uk/reporting_abuse.html

http://www.iwf.org.uk/

Identity theft

http://www.identity-theft.org.uk/

Tax fraud

To report Benefit Fraud visit

http://campaigns.dwp.gov.uk/campaigns/benefit-thieves/

To report Tax Evasion visit

http://customs.hmrc.gov.uk/channelsPortalWebApp/

Consumer complaints and scams

For information regarding consumer complaints and various scams including Lottery Fraud and 419 Fraud

http://www.consumerdirect.gov.uk/watch_out/complaints/

http://www.met.police.uk/fraudalert/

http://www.consumerdirect.gov.uk/watch_out/

https://secure.consumerdirect.gov.uk/reportascam.aspx

Reporting disqualified directors

http://www.insolvency.gov.uk/howtocomplain/complaindirector.htm

Insurance fraud

To report insurance fraud you should first contact your local police and/or the Insurance Fraud Bureau. For more information visit http://www.insurancefraudbureau.org/

Bank fraud

http://www.fsa.gov.uk/Pages/Doing/Regulated/Law/Alerts/form.shtml

Mortgage fraud

The SFO will not investigate all forms of mortgage fraud. To report mortgage fraud you should first contact your local police and/or the FSA. For more information visit http://www.fsa.gov.uk/pages/Doing/Regulated/supervise/mortgage_fraud.shtml

Fraudulent adverts

http://www.asa.org.uk/asa/how_to_complain/

Fraud in relation to the NHS

To report NHS fraud, contact the NHS Counter Fraud & Security Management Service Division http://www.cfsms.nhs.uk/

Ticket fraud

If you suspect you have been a victim of a ticket fraud that does not relate to the SFO' investigation into the Xclusive companies, this can be reported to Consumer Direct, a telephone and online consumer advice service operated by the Office of Fair Trading in conjunction with Local Authority Trading Standards Services. The reports can be made by filling in the online form at secure.consumerdirect.gov.uk/reportascam.aspx or by calling +44 8454 04 05 06.

Legal and consumer advice

It is not within the remit of the Serious Fraud Office to provide legal advice to the public or to act as an authority on consumer rights. Please consider the options below for information on such issues.